Why should I use your services?
The Tech Ref will make your office responsibilities easier and less stressful. We arrange for quotes from service providers and handle all of the legwork for VoIP
phone services, internet bandwidth or any other IT need you may have. We then manage and facilitate the entire ordering process to completed installation. Once the project is installed, The Tech
Ref will continue to be your on-going point of contact for the life of your service.
What should I know about your pricing?
The Tech Ref is a 100% free service.
How do I take advantage of your free service?
It's actually very simple. We're the first and only call you need to make.
In order for us to be able to handle and manage your order, installation and post-installation needs for the life of your service, for free, The Tech Ref needs to be
the "partner of record" with all vendors we introduce to you. We will introduce you to a vetted number of trusted leading vendors, also taking your lead with any other specific vendors you
desire. All we ask is that we make the introduction. Otherwise, due to rules of engagement, we will not be able to support the project. Please do not do the following, but...if for some reason we
are not the "partner of record" (perhaps you requested a quote directly from a service provider online or via phone prior to meeting us), we can always help with your next project! Please
remember, we handle everything, there is never any cost or any obligation for our services.
Who do I contract with?
We arrange for all service agreements for you. You contract directly with the service provider, but we coordinate the process for you every step of the
How do I know I am getting the best pricing possible?
You receive either the same or better pricing than you would receive if you went to the provider directly. There is no markup nor hidden fees of any kind. This is possible because The Tech Ref clients enjoy the benefit of being supported by the “Channel” division of the service provider, not the “Small Business” division. This also provides the benefit of enterprise service and support, versus SMB support.
How does The Tech Ref make money?
This may be the most frequently asked question. Service provider's channel divisions operate their Partner Programs with marketing program budgets. The service
provider Partner Program compensates The Tech Ref for an introduction that results in a sale. The Tech Ref maintains its reputation with clients as a value-added facilitator by managing the
entire process on behalf of its clients, and it’s reputation with the service providers as a trusted, unbiased professional account management referral source.
What is your typical process in working with a new client?
I have a keen understanding and appreciation that every client has their own important particular needs and that no matter how small or large, all client situations
are important. I have direct conversations with all clients to understand their needs, challenges and time frames. I save clients time, hassle and money by introducing industry leading service
providers and I handle all the legwork in obtaining quotes. If and when a decision is made to move forward with a service, I coordinate the entire effort.
What questions should I think through before talking to professionals about my needs or project?
What is your current situation? What would you like your future situation to look like? What current agreements and term are in place? Is the organization planning for growth? Consolidation? Other changes?
What types of clients have you worked with?
I work with clients of all sizes, located anywhere. Some recent clients include accounting firms, law firms, unions, fitness studios and financial firms.
What are the benefits of a VoIP phone service?
How did you get started doing this type of work?
After 25+ years working in corporate America for leading Fortune 500 technology companies such as IBM, AT&T Bell Labs, MCI/Verizon, Windstream and Spectrum,
managing Fortune 500 firms such as JP Morgan Chase, Merrill Lynch and WPP Group, as well as many small to medium sized businesses, I always focused on going above and beyond serving my clients
with the most cost effective and "right fit" solutions. Now, as an entrepreneur managing my own business, I have the pleasure of delivering flexible customized solutions 24x7 to a select group of
clients at a time.
What is a recent project you worked on and how long did it take?
Recent projects include internet business continuity services for a 1000 person union office, VoIP services for a 60 person CPA accounting firm (with significant
monthly savings), internet services for a national brand Pilates studio, and new VoIP services for a billion dollar NYC based global hedge fund. I take
great pride in solving client’s specific needs and in many cases have ensured urgent delivery of VoIP services the same day of order placement (initially via mobile phone app and desktop app) and
then with phones shipped overnight.
What advice would you give to someone looking to hire a provider of similar services?
If you are looking to hire a consultant or service provider, things I would ask are: will they be charging you for the same services The Tech Ref is offering for
free and at no obligation? Will they be the "POC" (Point of Contact) on your behalf and handle all circuit/network bandwidth and/or phone service order and installation legwork for you? Will they
take all of the hassle out of the process for you, ensuring a smooth installation? Will they make sure they either: configure your VoIP, help you configure your VoIP or arrange for your VoIP
provider to do a fully managed installation? Will you be left on your own to configure? With VoIP, you must pay attention to even the smallest of details and it will be to your greatest advantage
to work with a nimble, effective facilitator.
Ready to score your free IT?
Call, text or email
"I had VoIP phone service from the cable company that was a nightmare. I made the change to another VoIP provider that was good, until one day, my phones stopped working. After three days of trying to restore service, being told that my business router from the cable company was to blame, I spent $750 on "professional hardware" and still not having phone service, I reached out to Jay. In less than 24 hours, he had us up and running with virtual phones, and a couple of days later, I had new phones and full service. Jay came out and trained my staff on using the phones, and he was amazingly responsive to any questions we had. To top it all off, I added a phone, and my bill was still lower than it was from the other company. I could not be happier. If you or anyone you know needs business phone services, please call The Tech Ref, they will make sure you are taken care of."
President, Aronson Hecht Agency
"Jay was extremely attentive and diligent in everything we needed tech related. He was prompt and took care of all our scheduling and installations. We will definitely use his services again."
"Always, Jay. From doing business on large telco contracts together as partners to get the end client the best deal years back, to being a good person and a friend today - you’re hard not to say kind words about. Truly genuine and a knowledgeable, approachable, and consummate professional. Can’t beat it. Let me just say it - I recommend anyone to work with Jay Nosenchuk to up their IT, Infrastructure, and/or tech services needs. Oh and by the way, it’s at no cost to the end client. If that’s not a win-win, I don’t know what is."
Sales Director, Palo Alto Networks
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The Tech Ref Inc.
355 Lexington Avenue - FL 6
New York, NY 10017